How to Contact Amazon Customer Service via Social Media?

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How to Contact Amazon Customer Service via Social Media?

In today’s time, having a social media presence is increasingly important. This applies to all brands and companies.

The majority of customers are online on platforms like Facebook and Twitter. As a leading tech brand, Amazon has its official pages on both platforms. They keep posting updates related to their latest offers and other stuff.

But as a customer, you can reach Amazon customer service via social media as well. Amazon is usually very responsive online and responds to comments and complaints.

However, if you are not comfortable contacting Amazon on social media, then you have Amazon customer service number. Calling them over the phone will give you the chance to directly talk to their customer care agents.

Reaching Amazon Customer Service Via Social Media

As already mentioned above Amazon is very much present on social media. They have their official pages on both the major social media platforms including Facebook and Twitter.

If you wish to contact them online, all you have to do is tag their respective page on your post. You can also comment or Tweet on the posts made by Amazon to grab their attention.

This is considered to be one of the most efficient ways of reaching them. In case, you want to air a more serious problem, then contacting them over social media would be the best option for you.

On social media, you can directly attract the attention of the company. Once they take note of your post or comment, customer executives will reach out to you to solve your problem.

The customer feedback very seriously and usually take immediate and effective action against complaints. Whether you have issues with your orders or Prime membership, you can reach out to Amazon on their social media pages.

This method of communication is preferred by many customers. So there is no need for you to feel awkward or shy. However, it may take some time for them to respond. If you cannot wait that long, then calling them would be a better option for you. Their toll-free number is 1-880-280-4331. This number stays online 24/7 which means you can call them at any time that you feel is convenient for you.

Amazon’s customer service is very efficient. They pay attention to the problems faced by their customers. It doesn’t matter how you contact them, they will always help you solve your issue.

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